We're offering webinars to frontline workers to help you recognise the signs of fuel poverty. These sessions will also teach you about how the Green Doctor service can help your clients at this difficult time.
We are expert energy advisors who provide advice and support for households in Kent and Medway; helping you stay warm and save money on your home energy bills.
We offer free and impartial energy advice based on your household and circumstances so please get in contact for a one to one consultation. We can book these in to be completed over the phone or arrange an advisor to visit your home – whichever is more convenient for you.
If you use British Sign Language (BSL), we can provide free energy-saving advice via video call with a BSL interpreter.
Language interpreters for non-English speakers are also available.
Green Doctors
What can we do for you?
For 15 years we’ve been helping residents stay well and warm at home, and save money on their household bills. These are some of the ways we can support you when you sign up for a free phone consultation:
Advising on suppliers or tariffs including explaining statements, energy caps, standing charges and unit rates
Advice on reducing energy use at home
Supporting with accessing the Warm Homes Discount or Priority Services Register
Support with applications for energy or water debt relief
Referring you for the installation of larger measures if needed
Referring you to other support organisations within your community if needed
Delivering small efficiency measures, such as LED lightbulbs
Visit our Advice page for more details of how we can help you if you are struggling with your energy bills.
Testimonials
What Residents Say
“The government ads on how to save energy are okay but this is an invaluable advice service, so in-depth and helpful.”
Kent resident
“You guys are angels, you don't know what help you are to people like us who are struggling.”
Medway resident
“You are such a valuable service, I am going to tell all my friends about you. And it is such a comfort a service like yours is out there and I feel more confident about my situation now.”
Kent resident
“Thank you so much for the call today. It's taken a weight off my shoulders, and I appreciate all the support and comforting conversation. You've been a great help. Nice to know there is support there when needed.”