Female Green Doctor Smiling into Camera

London

We are a charity that offers free and impartial energy advice to help residents stay warm, save money and live greener. We are currently offering a hybrid model of service in the areas we cover. You can access our services by requesting a home visit, online or via telephone.

What can we do for you?

For over 20 years we’ve been helping residents stay well and warm at home, and save money on their household bills. These are some of the ways we can support you when you sign up for a home visit or phone appointment:

  • Advice on reducing energy use at home, included energy saving tip and how to use heating and hot water controls to save money
  • Advice and support on suppliers or tariffs including explaining statements, energy caps, standing charges and unit rates
  • Supporting with accessing the water discounts or Priority Services Register
  • Support with applications for energy or water debt relief
  • Advice and support to help apply for the installation of larger efficiency measures such as insulation and boiler upgrades
  • Referring you to other support organisations within your community if needed - such as food parcels, fuel vouchers, white goods
  • Delivering small efficiency measures, such as LED lightbulbs, draught proofing, powerdown units, CO alarms, warm kits, power cut kits and more!

If you use British Sign Language (BSL), we can provide free energy-saving advice via video call with a BSL interpreter.

Language interpreters for non-English speakers are also available.

Our Impact

Every day, Green Doctors help people stay warm, reduce their bills and make their homes healthier to live in.

Since April 2025, Green Doctors have supported more than 2,000 households across London through 13 projects and attended 237 community events, helping residents save money, improve their wellbeing and reduce their environmental impact.

What we have achieved together

If you are a potential partner who would like to be involved in this impact, or think it could benefit your residents or service users, please get in contact with us.

Partner With Us

Where we deliver our service:

Hammersmith and Fulham Healthy Homes Helping Hands

Hammersmith and Fulham Council have partnered with Groundwork on a bespoke H&F scheme called H&F Healthy Homes (H&F HH). This scheme provides free support to help people save money on energy bills and keep their home warm or cool. For more details please look here H&F Healthy Homes programme.

Stay Warm in Barnet

Barnet's Green Doctor service offers free, tailored energy advice and practical support to eligible Barnet residents, helping them reduce energy bills, improve home energy efficiency, and stay warm. Support can include home visits, free energy-saving products, and help accessing grants and financial assistance.

Haringey

We’ve partnered with the London Borough of Haringey to offer a simple one‑stop referral service for residents who need help managing their energy bills or improving the energy efficiency of their home. Through this service, residents can access a wide range of support to reduce energy costs and make homes warmer and more efficient.

Our Partners:

Contact Us

If you or anyone you know would benefit from any of this support, contact us today to book a home visit or telephone appointment.

Contact Us:

if you wish to contact the Green Doctor team at Groundwork please contact GreenDoctorsLDN@groundwork.org.uk, or call 0300 365 3005.

Book your FREE Green Doctor appointment Online

Latest London News

How to stay cool this summer – Top tips on how to cool your home and save energy

We’re expecting a very hot summer. With England recording its warmest June and heat waves becoming more frequent, Green Doctor is sharing tips to help our service users cope with the heat.

Learn More ...

Discover more news

Upcoming Events

Join our FREE Webinar for Frontline Workers

Who should attend?

These webinars are designed for anyone who works with young families, people who are on a low income, the elderly, and people with physical or mental illness or disability. They will be of particular interest to Housing Officers, Charity workers and social prescribing link workers.

The Green Doctor service is available across London. Whether you’re a landlord, tenant, leaseholder or homeowner if you live in one of these boroughs, you’re eligible to access the service. Anyone who thinks the webinar would be helpful for their organisation or even just for themselves is welcome to attend.

How will the webinar help you?
Join one of our webinars to find out how the Green Doctor service can help your clients manage their energy use, save money and get support at this difficult time. The webinar will cover:

  • What is Fuel poverty?
  • The actual energy crisis
  • How do the free Energy consultations work?
  • Who could benefit from the service?
  • How to refer individuals?
  • Useful tips

Book your free place online.

Community Energy Talks

We can now offer online sessions aimed at residents, or can join any of your own online or face-to-face activities and events to talk about our services. 

In these sessions we talk about:  

  • Why it is important to live in a warm home?
  • Saving money on your energy bills- the current energy situation
  • Improve energy efficiency in your home- learn tips on how to save energy and money
  • Know about the available help to the eligible residents and how to book a consultation (phone/home visit)

Please contact our events team via gdsevents@groundwork.org.uk to explore how we could run an event for you and those you support. 

Testimonials

"Green Doctors literally saved me during a terrible period of my life. Thanks to Green Doctors, I am slowly getting back on my feet."

London Borough of Hammersmith & Fulham Service User

"Just when you think how am I going to get through this hardship, a letter from Brent telling me about GREEN DOCTOR... I now have help with my water bill, getting a food bank voucher, and some warm clothes."

Brent Service User

"The Green Doctor's visit was an eye-opening experience... She went above and beyond... For the first time, I will be looking forward to my bills... I will definitely tell everyone I know about the Green Doctors. They are indeed lifesavers."

Westminster Service User

"The Green Doctor was absolutely brilliant. She explained everything clearly, made me feel comfortable, and went above and beyond to support me. Thanks to her advice, I've already started making positive changes. I'm very grateful for her kindness and professionalism."

Ealing Service User