Damp and mould in the home can pose serious risks to both health and property. We want to provide essential guidance on identifying different types of damp and mould, effective removal methods, and key prevention strategies to maintain a safe and healthy living...
Heating and hot water account for around 80% your energy bill, so it’s a good idea to keep track of your usage. We’ve got plenty of handy tips in this section for you to check off. The weather changes daily and so should the temperature on your thermostat setting. We...
Winter Preparedness – How you can keep safe and warm this winter: Keep an eye on the forecast and watch out for weather warnings from the Met Office to prepare for the coldest days. If cold weather comes, follow NHS advice to wear layers to...
When Anna, from Hammersmith & Fulham, first reached out for help, she was feeling overwhelmed and unwell. Her smart meter monitor, installed by her supplier, wasn’t working properly and a leak had appeared in the cupboard where the meter was stored. Repeated calls...